Privacy Policy
1. Introduction
Asservio ("we," "us," or "our"), operating at asservio.net, is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
We may collect the following types of personal information:
- Name, email address, and phone number submitted via our contact form
- Service inquiries and message content
- Usage data (pages visited, browser type, IP address) collected automatically
- Any information voluntarily provided during onboarding or service delivery
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide requested services
- Send service-related communications and updates
- Send SMS/text messages you have explicitly opted in to receive
- Improve our website and service offerings
- Comply with legal obligations
4. SMS / Text Message Communications
If you have opted in to receive text messages from Asservio, we will send you messages related to your service inquiries, appointments, support follow-ups, and occasional promotional information. Message frequency may vary. Message and data rates may apply.
To opt out: Reply STOP to any message at any time. You may also contact us at hello@asservio.net.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Sharing
We do not sell your personal information. We may share your information with trusted service providers who assist in operating our business, subject to confidentiality agreements. We will not share your data with third parties for their own marketing purposes.
6. Data Retention
We retain personal information only as long as necessary to provide services and fulfill our legal obligations. When information is no longer needed, it is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, contact us at hello@asservio.net.
8. Security
We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS/TLS) and strict access controls. While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
9. Cookies
Our website may use cookies and similar tracking technologies for analytics and functionality. You may adjust your browser settings to refuse cookies, though some features of the site may not function correctly as a result.
10. Third-Party Services
We use the following third-party services which may collect data under their own privacy policies:
- Stripe — payment processing
- TextMagic — SMS communications
- Google Fonts — web typography
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
- Email: hello@asservio.net
- Phone: (866) 842-8813
- Website: asservio.net